Email FixIT Computer & Tech — Olympic Peninsula, Sequim and Port Angeles.

Email FixIT Computer & Tech:

We’re Here to Help!

Contact FixIT by Email

Fast, Friendly Tech Help — Right From Your Inbox

Have a tech issue, repair question, or smart home setup request? Shoot us an email and we’ll get back to you as soon as we can — often within the same business day. Whether you’re in Port Angeles, Sequim, or anywhere across Clallam County, help is just a message away.

✅ Common Questions We Handle by Email:

  • Device repair pricing & availability
  • Smart home install inquiries (like Ring, Nest, or Starlink)
  • Home tech support requests
  • Monthly plan signups or changes
  • Booking appointments for in-home service

Tip: The more detail you include, the quicker we can help.

Why Email FixIT?

  • Get clear, written answers you can refer back to
  • Convenient for busy schedules or hearing-impaired clients

📧 Email Us:

← Back

Thank you for contacting FixIT. Your message has been sent and we will contact you during office hours.

Before We Can Fix IT — Tell Us What’s Goin On!

Please include as much of the following info as possible to help us diagnose and fix your tech quickly. You don’t need to write an essay, just the basics — the more we know upfront, the faster we can help you.

Some of the helpful information we will need is:

1. Device Information
  • Type of device (Laptop, Desktop, smartphone, router, etc.)
  • Brand and model (e.g. Dell Inspiron 15, iPhone 12, Samsung S27 Ultra)
  • Operating System/Verion if known, more info in FAQ’s. (e.g. Windows 11, macOS Ventura, Android 13)
2. Description of the Problem
  • What exactly is happening? (e.g. “laptop won’t turn on, “screen cracked,” “Wi-Fi keeps dropping, etc.)
  • When did the problem start?
  • Is it constant or intermittent?
3. Any Error Messages?

Please include exact wording or a photo/screenshot if possible.

5. What Have You Tried Already?
  • (This helps us save you time by hopefully not having to repeat the same steps you’ve already taken.)
  • Have you rebooted?
  • Tried different cables, chargers, or ports?
  • Updated software or settings?
6. Has This Device Been Repaired Before?
  • If yes, what was done?
  • Was it under warranty or a DIY fix?
7. Warranty Status (if known)
  • Is the device still under manufacturer or store warranty?
  • Do you have any paperwork or receipts?
7. Any Special Instructions or Notes?
  • Passwords, lock codes, or login info (if needed for testing).
  • Times you’re available for remote or in-person support.
  • Anything else we should know (like spilled coffee, pet damage, etc.)

Optional But Helpful: A) Let us know if this is urgent or if you’re just looking for an Estimate, Free Consultation, etc. B) Let us know your preferred contact method

We’re also working on providing emergency after hours and priority support: Priority Support Response & Repair Times

What Happens After You Email?

  1. We read and respond ASAP (M–F, 9–6; Sat 10–5)
  2. If needed, we may ask follow-up questions
  3. You’ll get a quote or appointment options tailored to your need

Not Sure What to Say?

Just start with:

“Hi, I’m having trouble with [device or issue], and I’m in [your location]. Can you help?”

We’ll take it from there.

📞 Call Us or Text:

Got an urgent issue? Call us directly at 360-775-7282 for immediate assistance. Office hours: M-F 9am-6pm & Saturday: 10am-5pm, CLOSED Sundays.

📝 Use Our Skip the Line Support: [Coming Soon]

Skip the wait and take control of your tech troubles! With our [FORM NAME/LINK], you get VIP priority — no more sitting in line or waiting till operating hours. Submit your issue anytime, anywhere, and get fast, focused support without the hassle.

Why wait when you can fast track your fix today? Get ahead of the queue and enjoy peace of mind knowing that help is already on its way.

Your tech, your time — Powered by you.